Terms & Conditions

Last updated: 5th January 2026
These Terms and Conditions (“Terms”) govern your access to and use of the ClearMarc websites, platforms, services, reports, and any related materials (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, you must not use our Services.

1. About Us
ClearMarc (“we”, “us”, “our”) provides qualified verification, operational risk, investigative, and advisory services to businesses and authorised clients.
We operate in Australia and provide Services subject to applicable Australian laws and regulations.

2. Nature of Our Services
Our Services may include, but are not limited to:

• Business, vendor, and third-party verification

• Operational and reputational risk assessments

• Background and integrity checks

• Investigative and research services

• Advisory reports and insights

• Platform-based workflows and automation tools
   

Important:
Our Services are information-based and advisory in nature. We do not provide legal, financial, accounting, or investment advice unless expressly agreed in writing.

3. No Legal or Financial Advice
All information provided by ClearMarc:

• Is provided for general informational and risk assessment purposes only

• Should not be relied upon as legal, financial, accounting, or regulatory advice

• Does not replace independent professional advice

You are responsible for obtaining your own legal, financial, or professional advice before making decisions based on our Services.

4. Client Responsibilities
You agree that:

• All information you provide to us is accurate, complete, and lawful

• You have authority to request checks on entities or individuals

• You will not use our Services for unlawful, deceptive, or unethical purposes

• You will comply with all applicable privacy, employment, and surveillance laws

You acknowledge that misuse of investigative or verification services may expose you to legal liability.

5. Use of Third-Party Data & Sources
Our Services may rely on:

• Public records

• Government databases

• Third-party data providers

• Open-source intelligence (OSINT)

• Client-supplied information

We do not guarantee that third-party data is complete, current, or error-free and are not responsible for inaccuracies originating from external sources.

6. Reports & Deliverables
Any reports, findings, dashboards, or insights provided:

• Reflect information available at the time of preparation

• Are subject to limitations in data availability and verification

• Should be interpreted as risk indicators, not definitive conclusions

Reports are provided solely for the client and may not be shared, published, or relied upon by third parties without our prior written consent.

7. Confidentiality
We will take reasonable steps to maintain confidentiality of client information.
You agree to maintain confidentiality of:

• Our methodologies

• Pricing

• Reports and deliverables

• Platform access credentials

This obligation survives termination of services.

8. Intellectual Property
All content on this website and within our Services — including text, logos, methodologies, workflows, reports, and branding — is owned by or licensed to ClearMarc.
You must not:

• Copy, reproduce, or distribute content without permission

• Reverse-engineer our tools or processes

• Use our intellectual property for competitive purposes
   

9. Platform Access & Availability
We do not guarantee uninterrupted or error-free access to our website or platform.
We may:

• Modify or suspend Services

• Restrict access for security or compliance reasons

• Perform maintenance without notice

We are not liable for downtime, data loss, or system interruptions beyond our reasonable control.

10. Fees & Payments
Where Services are provided on a paid basis:

• Fees are as agreed in writing

• Invoices must be paid within stated terms

• Late payments may result in service suspension

All fees are exclusive of GST unless stated otherwise.

11. Limitation of Liability
To the maximum extent permitted by law:

• We exclude all implied warranties

• We are not liable for indirect, consequential, or economic loss

• Our total liability is limited to the fees paid for the relevant Services

You acknowledge that risk assessments and investigations inherently involve uncertainty.

12. Indemnity
You agree to indemnify ClearMarc against any claims, losses, or damages arising from:

• Your misuse of our Services

• Breach of these Terms

• Unlawful or unauthorised investigations

• Reliance by third parties on our reports without consent
   

13. Privacy
Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms.

14. Termination
We may suspend or terminate Services immediately if:

• These Terms are breached

• There is suspected unlawful use

• Continued service may expose us to regulatory or reputational risk
   

15. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
You submit to the exclusive jurisdiction of the courts of NSW.

16. Changes to These Terms
We may update these Terms from time to time.
Continued use of the Services constitutes acceptance of the updated Terms.

17. Contact
For questions about these Terms, contact: support@clearmarc.com.au

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Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 
 
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.