Jessica King

Some of the most damaging supplier failures in Australia and New Zealand didn’t start with systems or processes, they started with people. This article examines the collapses of Plutus Payroll and Courtenay House Capital, and how publicly available founder history could have flagged material risk long before losses occurred. A practical look at why basic background checks remain one of the most underused tools in third-party risk management. Case Study 1: Plutus Payroll A Payroll Provider...

Suppliers. Contractors. Vendors. Consultants. Platforms. Partners. They build, ship, process, store, analyse, and represent your business every single day and often with more access to your operations than your own employees. And yet, in boardrooms across Australia, third-party risk remains one of the least owned, least measured, and least questioned exposures in business. The Illusion of Control Most organisations believe they are “covered” when it comes to suppliers because there is a...